Vacancy caducado!
Local RV Dealership is looking for an experienced Parts Advisor. The ideal candidate will have at least one (1) year of RV Dealership Parts Sales Experience.
The Parts Advisor will interact with repair shops, customers and technicians about their parts needs. Our Parts Department is very busy and we need talented people to sell RV parts, via phone, email and personal interaction.
We offer generous pay plan and benefits package in addition to a professional work environment and supportive Management team.
Job Responsibilities:
Assist in retail customer purchases
Knowledge of the location of all parts and some knowledge of uses and installation techniques
Ensure customer satisfaction through efficient and timely processing of parts orders within the guidelines of company policies and procedures and by checking parts availability
Verify prices and enter orders into computer
Analyze customer requests for parts; provide parts information and prices from service manuals, reference materials and computer
Ability to provide substitute parts information for obsolete/upgraded parts based on experience and outstanding orders
Responsible for following up on back orders by checking with other parts personnel and sources to determine status of orders and provide answers to customers
Establish a good relationship with distributors, dealers, service centers and consumers in order to notify them of parts availability and shipment dates determined by tracking orders and/or invoices through the computer system.
Qualifications:
Previous experience in RV Dealership Parts -Required
RV knowledge
Good knowledge of product and mechanical/electrical parts
Excellent telephone manner and customer service ability
Computer skills
Must be able to pass a pre-employment background check and drug screening
Must be able to provide professional references
Filters:
Do you have a valid Driver's License and clean, insurable, driving record?
Do you have a minimum of 1 year of RV Dealership Parts experience?
Are you computer proficient?
If selected for an interview, will you be able to provide professional references who can verify your work experience?
Are you willing to submit to a pre-employment background check, including drug screening?