SilverTech Support is a Bay Area-based company helping older adults confidently navigate modern technology — from smartphones and laptops to Wi-Fi routers and streaming devices. We're looking for a reliable, personable field technician to join us in delivering on-site tech support and light marketing help throughout the Bay Area.
What You’ll Do:
- Provide on-site tech support for seniors in their homes (no phone/virtual support — that’s covered by our in-house team)
- Help clients with tasks like setting up devices, updating software, troubleshooting Wi-Fi, resetting passwords, and teaching basic app use
- Represent SilverTech Support with patience, kindness, and professionalism
- When support jobs are slow, assist with light field marketing: door-to-door outreach, mailbox drops, door hanger distribution, etc.
Who You Are:
- Tech-savvy and great at simplifying tech for beginners
- Friendly, dependable, and PATIENT. Must enjoy working with seniors.
- Have your own reliable car transportation and are comfortable driving throughout the Bay Area
- Available anywhere from 5–20 hours/week with flexible scheduling
- Able to complete light physical activity for flyer distribution
- Familiarity with Apple, Android, and other common household devices
Bonus If You Have:
- Previous experience in IT support, tutoring, customer service, or caregiving
- Fluency in another language (Spanish, Mandarin, etc.)
What We Offer:
- 1099 Contractor role starting at $20–$25/hour depending on experience
- IRS-standard mileage reimbursement for in-home visits
- Training and onboarding support
- Flexible, part-time hours
To Apply:
Email us with a 1) short introduction, 2) relevant experience, 3) general availability, and 4) why you’d be a great fit for helping seniors with tech.