Are you looking for a new challenge at an iconic San Francisco business with deep roots in the LGBTQ community? We are looking for an account manager to nurture and grow our long-term business-to-business customer relationships. You should be an excellent communicator who can grasp customer needs and brainstorm ways to fulfill them. You should have a background in customer service, sales, and industry knowledge.
Responsibilities
Build relationships with key customers and employees.
Understand customer needs and requirements.
Up-sell or cross-sell products.
Ensure both the company and clients adhere to contract terms.
Collaborate with internal teams to address customer needs.
Requirements and skills
A collaborative team player.
Experience in relationship development, consultative selling, and delivering excellent customer experience.
Excellent verbal and written communication skills.
Strong listening and presentation skills.
Ability to multi-task, prioritize, and manage time effectively.