Local Property management company seeking a reliable Resident Manager for an attractive, well maintained, 15-Unit Novato apartment complex. This is a part-time, contracted role, estimated to average 12 hours of work per week; and, you must live onsite.
Minimum Qualifications:
-Some basic maintenance skills (unclogging plumbing, changing light bulbs, etc.)
-Good communication skills (phone, text, email)
-Ability to submit legible, written, periodic reports & other communications
-Ability to use online portal system for communications with Employer
-Must maintain active cell, text and email service for communications for your duties
-Good customer service skills
-Must have an even personality and ability to diffuse difficult situations
-Physically able to move 500# heavy trash/recycling containers to and from the street
Other Preferred Skills, but not required:
-Previous Property Management or Resident Manager experience
-Bilingual or multilingual
-Strong organizational skills and attention to detail
-Familiarity with typical building systems & shut offs
Key Duties & Responsibilities include, but are not limited to:
-Daily, weekly and periodic walkabouts of the Property to identify maintenance and cleanliness issues
-Prompt response to all calls, voicemails, emails and texts from residents
-Provide excellent customer service to residents, visitors, and vendors
-Set appointments, and conduct periodic unit walkthrough inspections, with residents
-Weekly, ensure trash and recycling bins are placed out on time and returned promptly after service
-Perform minor maintenance work such as unclogging drains & changing light bulbs
-Open unit doors for locked out tenants as needed
-General upkeep and cleaning of common areas, laundry room, swimming pool area, and building exterior
-Refilling the swimming pool to replace evaporated water
-Making sure the swimming pool safety rules are enforced
-Work directly with offsite property management staff to verify vendor work is completed and report any issues promptly
-Maintain property key box organization
-Report maintenance needs using your online Portal
Applications:
Please submit resume of experience to be considered