Who We Are:
Fast paced pediatric/orthodontic specialty dental practice seeking scheduling/patient coordinator. Practice is open M-F, no weekends.
Who We're Looking For:
The ideal candidate is a Spanish bilingual team player, strong multi-tasker, possesses good communication skills, honest, punctual, is detail oriented & has money handling experience. This is a full-time (40 hours) or part-time (32 hours) position. Competitive compensation based on experience. Benefits available for full-time (PTO, sick, 401k, health insurance).
Responsibilities/Duties:
- Greet patients and visitors with a warm and friendly demeanor
- Schedule appointments and manage the dental office's appointment calendar
- Answer phone calls, emails, and inquiries from patients, providing accurate information and addressing their concerns
- Verify patient insurance coverage and assist with insurance claims processing
- Maintain patient records and ensure all necessary documentation is complete and up-to-date
- Collect payments for services rendered and provide receipts to patients
- Coordinate with dental staff to ensure efficient patient flow and timely delivery of services
- Follow HIPAA guidelines to maintain patient confidentiality and privacy
- Assist with general office tasks, such as filing, organizing supplies, and maintaining cleanliness
Skills:
- Proven experience in administrative support role
- Excellent customer service skills with the ability to communicate effectively with patients, co-workers, and external contacts
- Knowledge of terminology related to dental procedures and treatments
- Strong organizational skills with attention to detail to ensure job accuracy
- Ability to multitask and prioritize tasks in a fast-paced environment
If you are a motivated individual who thrives in a dynamic dental office environment, we would love to hear from you.