DISPATCHER – CANNABIS DELIVERY COMPANY (OAKLAND, CA)
Schedule: 2–4 shifts per week (12-hour shifts)
Compensation: $18–$20/hour (based on experience)
ABOUT US
We are a licensed cannabis delivery company proudly serving the Oakland community and surrounding areas. Our mission is to provide fast, reliable, and friendly service while maintaining the highest standards of compliance, professionalism, and customer care.
POSITION OVERVIEW
We are seeking a motivated Dispatcher to join our team. The ideal candidate will be organized, personable, and able to multitask in a fast-paced environment. Dispatchers are at the heart of our operations—managing delivery routes, communicating with drivers, vendors, and customers, and ensuring our inventory and systems run smoothly.
RESPONSIBILITIES
- Coordinate and dispatch delivery drivers in a timely and efficient manner
- Provide excellent customer service to both customers and vendors via phone, text, and email
- Maintain up-to-date knowledge of company inventory to assist customers and drivers
- Support sales through friendly product knowledge and light upselling when appropriate
- Monitor orders and troubleshoot delivery or system issues as needed
- Accurately input and update information in POS and dispatch systems
- Maintain compliance with state and local regulations at all times
SKILLS & QUALIFICATIONS
- Positive attitude with excellent communication skills
- Strong multitasking ability and attention to detail
- Friendly demeanor and professional customer service skills
- Basic computer knowledge (email, typing, spreadsheets)
- Willingness to learn dispatch software and POS inventory systems
- Sales-minded approach to help guide customers when needed
- Prior cannabis industry experience a plus, but not required
TRAINING PROVIDED
- POS inventory system
- Dispatch system operations
- Compliance requirements
- Customer communication best practices
WHY JOIN US?
- Competitive hourly pay ($18–$20/hr)
- Hands-on training in cannabis compliance, systems, and dispatching
- Opportunity to grow with a rapidly expanding company
- Collaborative team environment in a licensed and professional business