Reports to: Head of Marketing
Position type: Hybrid
Location: BATS Bayfront Theatre, Fort Mason Bldg. B, San Francisco, CA 94123
Compensation: $25 per hour, part-time, non-exempt
Schedule: Negotiable; maximum of 20 hours a week
Start date: ASAP
To apply: Please email your resume with subject line “GSMA posting”. Position open until filled.
ABOUT BATS
BATS Improv, formerly known as Bay Area Theatresports, is a renowned non-profit improvisational theatre company based in San Francisco. Established in 1986 and recognized as the largest improv theatre and school in Northern California, BATS is celebrated for its innovative long-form improvisation style. The company draws inspiration from the teachings of Keith Johnstone, a pioneer in the field of improvisation.
BATS Improv not only offers engaging performances at the historic Bayfront Theatre but also provides a variety of classes and workshops throughout the year. BATS Improv is dedicated to cultivating a diverse and inclusive environment, making it a vibrant hub for both performers and audiences alike.
ABOUT THE POSITION
Group Sales and Marketing Associate
We are seeking an experienced and dynamic Group Sales and Marketing Associate to create and implement a robust group sales program and serve as a key partner in the implementation of BATS’ social media strategies.
The ideal candidate will have strong leadership skills, excellent customer service, and the ability to manage multiple priorities in a fast-paced environment. They will be a motivated self-starter with a passion for the entertainment industry and a commitment to delivering exceptional experiences for our patrons and group clients.
Primary Responsibilities: Group Sales Associate (75%)
Develop and implement group sales strategies to increase revenue and attendance
Cultivate relationships with local organizations, tourism bureaus, affinity groups, schools, and businesses to drive group bookings
Provide exceptional customer service to all guests and group leaders
Resolve ticketing issues and handle customer inquiries promptly and professionally
Primary Responsibilities: Marketing Associate (25%)
Under the direction of the Head of Marketing, execute BATS’ social media strategy
Administer and manage the BATS website, updating and curating all website content.
Qualifications
Proven track record in group sales or corporate event planning
Strong organizational and communication skills
Proficiency in ticketing software and Microsoft Office suite
Ability to work flexible hours, including evenings, weekends, and holidays
Key Skills
Sales and negotiation
Event planning and coordination
Customer service excellence
Financial management and reporting
Proactive, organized, disciplined, and able to plan and work independently, able to reprioritize effectively
Problem-solving and conflict resolution
Collaborative and communicative: enjoys working as part of a small team and maintains regular channels of communication with team members
Excellent command of spoken and written English
Ability to take direction and attention to detail
BATS Improv is committed to fostering an inclusive and diverse workplace where all voices are heard and valued. We actively seek to build a team that reflects the rich tapestry of experiences and perspectives in our community. BATS Improv is an equal opportunity employer and does not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other characteristic protected by federal, state, or local law. We encourage applications from individuals of all backgrounds and experiences, believing that diversity strengthens our creative work and enhances our ability to connect with audiences.
NOTE: Pursuant to the San Francisco Fair Chance Ordinance, BATS will consider for employment qualified applicants with arrest and conviction records.
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