The Best Western hotel in Berkeley is looking for a new part-time team member who can help us in the housekeeping department and at the front desk. We are specifically looking for an experienced housekeeper or houseperson who likes to get trained to work as Front Desk Agent. Previous front desk experience is not required!
Responsibilities Housekeeping
Operates washing machine and dryer
Fold laundry
Cleans lobby and all other public areas
Prepares breakfast orders if needed
Thoroughly clean all assigned rooms within prescribed Brand Standard guidelines
Communicate status of cleaned rooms to Housekeeping Supervisor
Reports any damaged or missing items to the Housekeeping Supervisor
Reports exceptional and/or unusual circumstances, such as no luggage in a stay-over room, etc.
Responsibilities Front Desk
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (e.g. contact details and email address)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates and amenities
Respond to clients’ complaints in a timely and professional manner
Requirements
Previous housekeeping experience - Required
Valid driver's license - Required
English - Required
Spanish - Preferred
Availability
Weekdays – Required
Weekends – Preferred
This is a part-time position (16 - 24 hours per week). To apply for this position sent an email to gm@aidenberkeley.com. Make sure to include your previous housekeeping experience.