Gary Farrell Winery is seeking a dynamic and customer-focused individual to join our team as our Back of House/Busser. The Busser assists tasting room hosts in providing exceptional quality and excellent service to our guests. The Busser is also responsible for maintaining cleanliness and order throughout dining areas, specifically guest tables.
ABOUT US:
Situated in the picturesque Russian River Valley, Gary Farrell offers a stunning work environment, surrounded by rolling hills, overlooking the valley floor. We foster a collaborative and supportive work culture where employees are encouraged to share their ideas and expertise. Our team is passionate about wine, hospitality, and creating memorable experiences for our customers. Come join our team!
THE JOB:
The Tasting Room Support Associate reports to the Tasting Salon Manager, while working in conjunction with the entire hospitality team. This position supports our tasting salon team by greeting guests, bussing food and wine, washing and buffing dishes and glasses, carrying glasses and wine and assisting with set-up and breakdown of our tasting table settings. This is a part-time position. Primary responsibilities include, but are not limited to the following:
PRIMARY RESPONSIBILITIES:
Uphold high standard of hospitality and deliver superior customer service experience
Greet Guests
Bus food and wine, wash and buff glasses and dishes, assisting with set up, breakdown of tastings, and reset tasting room
Assist hospitality staff with hospitality duties
Pack and carry wine orders for customers
Stock Inventory
Assist with answering calls and coordinating appointments as needed
From time to time, assist with customer data entry/mailing lists
Assist with maintaining clean, safe, efficient, and well stocked work areas
Administrative tasks as needed
EXPERIENCE & QUALIFICATIONS:
Previous tasting room, restaurant or food service experience preferred
Ability to prioritize work
Ability to maintain a positive "can do" attitude
Ability to manage change and adapt to quick-changing environment
Excellent written and interpersonal communication skills
Must have superior phone skills
Must have working knowledge of Microsoft Office; Excel, Word, PowerPoint, and Outlook
Must be dependable, punctual, and able to work a flexible schedule when needed.
Must be able to regularly lift and carry 50 lbs. and sit, stand and/or walk for extended periods of time
For more information about Gary Farrell Winery, please visit www.garyfarrellwinery.com