Position Summary
This full-time position, located at our beautiful, manufactured home community in Santa Maria, totaling 250 spaces, will oversee the property operations and resident relations. There will be daily interactions with residents, prospective residents and vendors, as well as office duties including clerical and bookkeeping functions. The position also includes the oversight of staff and service vendors. The ideal candidate will possess property management experience strong customer service and superb organizational skills, and have a friendly, helpful disposition. Housing is provided and living onsite is required.
Company overview
Founded in 1958, The Star Companies is a family-owned and operated firm specializing in the manufactured housing industry. With communities throughout California, Colorado, Idaho and Nevada. We provide value in housing and integrity in service. Star's Mission Statement is: We provide superior service to manufactured home communities, maximizing value of the properties that we are entrusted to serve.
Company Core Values
Expect excellence
Strong work ethic
Take ownership
Willing to learn
Do the right thing
Treat everyone with respect
Position Performance Objectives
Collect rent, post to Rent Manager and make deposits via check scanner.
Read and record utility meter reads.
Receive and respond to phone calls.
Receive and respond to resident inquiries and email communications.
Process applications for residency from prospective buyers and renters.
Market homes for rent and open RV storage spaces.
Draft various notices associated with property management for distribution to residents.
Process daily mail received in the office.
Conduct regular property inspections to ensure compliance with rules and regulations.
Code and approve accounts payable invoices.
Create, assign and process service tickets.
Maintain digital resident files.
Maintain various books and records related to the community operation.
Schedule clubhouse reservations.
Coordinate monthly community events.
Key Competencies
Must live onsite in company-provided housing.
Possess outstanding communication skills (written and oral).
Be a self-starter, work with little or no supervision, while being a part of the management team.
Has experience with capital expenditure projects and vendor/contractor oversight.
Keep up to date on the CA Mobilehome Residency Law and Title 25.
Deal tactfully with personnel, residents, family members, visitors, and the general public.
Strong computer skills and proficiency in Microsoft Office with the ability to learn new programs.
Understand landlord-tenant laws.
Maintain trustworthiness and perform duties with the utmost confidentiality and accountability.
Ability to work efficiently, handle multiple projects with appropriate prioritization, adhere to quick deadlines and adapt to evolving circumstances.
Possess excellent organizational skills with high accuracy and attention to detail.
Physical Requirements
Has the ability to work in the mobile home park office in front of a computer screen/typing approximately 80% of a typical working day.
Has the ability to walk the community for extended periods of time.
Has the ability to bend, reach and lift boxes and office supplies up to 30 pounds.
Experience requirements
Must live onsite in company-provided housing.
AA degree minimum.
3-5 years of property management experience.
Knowledgeable and experienced using property management software, such as Rent Manager, Yardi or AppFolio.
Mobile home park experience a plus.
What we offer
Medical, dental and vision benefits
401k plan with company match
10 paid holidays
5 vacation days first year, accrual begins immediately
Compensation Range: $20 - $23 per hour + onsite housing
Location: Santa Maria, CA 93454
If this position caught your eye, apply online now.
We are an equal opportunity employer.
For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.Click Here to Apply or use the link belowhttps://starmanagement.isolvedhire.com/jobs/1581039-43856.html