Renewal Sales Support

Your CareerThe Sales Operations Renewal Representative will be responsible for the daily creation and administration of subscription & support renewal quotations. You will execute at all phases of the contract renewal life-cycle, including up-front communication, preparation of quotes for customers, and revisions to quotes. In this role, you will also include interacting with channel partners and internal sales personnel to provide support renewal quotes and reporting.We offer the chance to be part of an important mission: ending breaches and protecting our way of digital life. If you are a motivated, intelligent, creative, and hardworking individual, then this job is for you! Your ImpactWork with channel partners and sales team to provide quotes for maintenance and subscriptions renewals 90-120 days prior to their contract expiration dateValidate and confirm the accuracy of all supporting data for the quote and resolve any discrepanciesCollaborate with Inside Sales Representatives and the Major Account Managers to understand any special customer issues and situationsMaintain thorough and accurate installed customer base and service contract information in SAP and other applicationsClearly understand all product offering, subscription, and renewal licensing modelsMaintain detailed notes, quotes, and relevant information on each renewal account within Salesforce.comHandle and manage internal credits requestsHandle and manage internal assets requests