Channel Sales Ops Manager, North America

Your CareerWe are seeking a results-oriented Channel Sales Operations Manager to drive operational excellence across our channel sales ecosystem. This role will serve as a strategic advisor and operational partner to our Channel Sales leadership, supporting key initiatives across planning, performance tracking, process optimization, and partner enablement.This individual will play a critical role in scaling our channel sales function, improving partner experience, and ensuring data-driven decision making across the partner go-to-market organization. The ideal candidate brings strong systems fluency, process rigor, and the ability to lead through ambiguity while delivering operational excellence across many workstreams.Your ImpactOperational Excellence: Drive process improvements and automation initiatives to enhance efficiency in channel programs, partner onboarding, deal registration, and incentives managementPartner Planning & Performance: Support annual and quarterly partner planning, including segmentation, territory assignments, and partner quota allocations. Track channel sales KPIs and deliver performance insights to channel leadershipSales Tools & Systems: Act as the business lead for channel-related systems (e.g., PRM, CRM), partnering with IT and global sales operations to ensure data quality and tool effectivenessReporting & Analytics: Deliver actionable analytics on a regular cadence and dashboards to monitor pipeline, bookings, and partner performance. Provide ad-hoc analysis to support strategic decisions.Incentives & Program Support: Operationalize and track partner incentives, rebates, and MDF (Marketing Development Funds), ensuring accurate and timely executionCross-Functional Collaboration: Work closely with Channel Sales, Finance, Legal, Marketing, and Operations teams to align on priorities and ensure smooth execution of channel initiatives