Workforce Administration and Analytics Manager
Human Resources
Summary of Job Details
The Department of Human Resources is dedicated to providing exemplary customer service in support of teaching, research and the public service mission of UCSB. We are committed to forming strategic partnerships within the UCSB community that create a work environment designed to attract, develop and retain the best qualified people. The department has a staff of 30+ employees and is made up of the following units: Compensation and Classification, Employee Engagement, Employee and Labor Relations, Employee Services (academic and staff assistance program, leave administration, healthcare facilitation, work/life resources, workplace accommodations), Talent Acquisition/Training and Development, Workforce Administration, and HR office operations.
Provides leadership, management and supervision of the Workforce Administration and Analytics (WFAA) Unit in Human Resources. Responsible for overseeing and managing the effective and efficient fulfillment of centralized HRIS/UCPath services for the campus community in the areas of staff Position Management, HR Workforce Administration, UCPath reporting and workforce data analytics, UCPath data integrity, UCPath training, UCPath WFA-related web content, ePerformance administration, Service Credit inquiries, distribution of Service Milestone awards, HR ServiceNow case management, program/policy guidance, and benefits enrollment inquiries and issues. Analyzes and resolves problems; interprets policies in defined areas; demonstrates advanced subject matter knowledge; and exercises judgment within defined procedures/policies to determine appropriate actions. Responsible for delivering HR data reporting and related human capital analytics through regular and ad hoc workforce reporting to Associate Vice Chancellor of Human Resources and other stakeholders. Manages people data analytics and reporting capabilities, ensuring systems are optimized to reduce manual reporting. Ensures a high level of data and process integrity in the day-to-day use of UCPath. In collaboration with the Director of Compensation and the UCPath Center, manages the wage implementation processes and related campus communications for all 10 staff bargaining units. Maintains a broad and functional understanding of staff personnel policies, employee benefits, collective bargaining agreements, and UCPath/PeopleSoft functionality to provide oversight and training for the campus on the UCPath/PeopleSoft system.
Required Qualifications
Bachelor's degree in related area and / or equivalent experience and training.
4-6 years experience interfacing with enterprise human resources information systems (HRIS) such as UCPath or PeopleSoft.
1-3 years experience working with human resources related functions and policies.
Analytical and critical thinking skills to conduct analysis, develop recommendations, and make sound decisions.
Adaptability, flexibility, and creativity in generating solutions to problems.
Ability to build effective working relationships.
Ability to collaborate, influence and command the respect and confidence of campus partners and have the capacity to deal with a wide range of relationships and situations.
Ability to establish goals, measure outcomes, and use feedback to change as needed.
Ability to handle difficult or volatile situations/individuals effectively.
Ability to work independently and follow through on responsibilities with minimal direction, delivering timely and accurate results.
Ability to handle confidentiality with utmost integrity.
Proficiency with Excel and/or Google Sheets.
Ability to perform a variety of quantitative analyses using spreadsheets and word processing programs.
Special Conditions of Employment
Satisfactory conviction history background check
UCSB is a Tobacco-Free environment.
Days/Hours: Mon-Fri, 8:00am-5:00pm
The University of California is an Equal Opportunity/Affirmative Action Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Application review begins 3/20/24
Apply online at https://jobs.ucsb.edu
Job #65840