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Company SummaryJoin a team that puts its People First! As a member of the First American family of companies, First American Trust is a federal savings bank that has provided banking, wealth management, and trust solutions on a national, full-service basis for more than five decades. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for six consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.Job Summary Program Manager, Banking Services Job Description Essentials Functions Independently manage multiple programs typically medium to large in size with complex interdependencies Support the management of strategic aspects of programs and ensures progress and attainment of goals in conjunction with other program resources Assist in the development of program deliverables including program roadmaps, resource and project plans, scope, and schedules and provides management level status reports Identifies appropriate resources needed, and participate in developing schedules to ensure timely completion of projects Implement engagement review and quality assurance procedures in accordance with company methodology to ensure profitable and successful execution of programs as measured by goals and customer satisfaction Establish risk monitoring and controls to ensure ability to achieve expected outcomes, on time and on budget Participate in communicating the program status to stakeholders to ensure understanding of risks, issues and activities related to the program Provide direct supervision and coordinate activities of project personnel to ensure program progresses on schedule and within budget Job Complexities Troubleshoot a wide range of complex problems in which analysis of situations or data requires an in-depth evaluation of various factors Use skills as an independent, seasoned, experienced professional with an understanding of banking industry practices On a regular basis, initiate corrective action needed to resolve complex, critical issues and/or personnel issues Erroneous decisions may result in critical delays in schedules and/or department operations Impact Utilize a broad internal and external network of professional contacts and resources to explore new approaches for solving problems and enhancing the department's capabilities Negotiate, persuade and gain consensus from cross functional teams and management Participate as a lead team member in driving program and project completion across multiple groups, anticipating and removing barriers Work is periodically reviewed by Senior Management to evaluate success of programs, quality, schedules and budgets Knowledge and Skills/Technology Used Successful track record designing, developing, and executing critical complex banking projects in more than one area of functional expertise Experience with program management methodologies and techniques, and their application in business and technical environments Demonstrated experience in planning, coordinating, and administering projects. Excellent planning, time management, communication, decision making, presentation, organizational, and interpersonal skills Strong MS Office Suite skills Strong leadership skills and the ability to build team cohesiveness to achieve results and pursue excellence Ability to self-start and be versatile in a fast-paced environment Conceptual understanding of current banking technologies and methodologies to plan and communicate effectively with project team and sponsors Typical Education Bachelor's degree or equivalent combination of education and experience Advanced degree or certification preferred Licenses or Certificates PMP Desirable Typical Range of Experience Typically 7+ years of directly related banking experience 3+ years demonstrated experience in a lead or supervisory role #dice First American invests in its employees' development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work. First American is committed to diversity and inclusion. We are an equal opportunity employer.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.