Job Summary:
Visa is seeking a highly skilled and innovative Senior Manager of Product Management to contribute to the development and delivery of advanced products and solutions. This role involves leveraging Payment Acceptance, EMV – Chip Authentication, Tokens, Visa Direct, 3DS rails, and PCI secure software-based technologies to enhance experiences for all ecosystem stakeholders, including sellers, buyers, issuers, acquirers, and technology platforms. The Senior Manager will ensure these solutions address the needs of both developed and emerging markets.Key Responsibilities:Product and Solution Delivery: Contribute to the development and delivery of innovative card acceptance services and capabilities that are future-proof and accessible, enhancing the overall ecosystem.Infrastructure Establishment: Assist in designing and establishing the infrastructure for card acceptance services to meet current and future needs.Cross-Functional Collaboration: Work closely with various teams across Visa to launch, commercialize, and scale business services innovatively.Requirement Translation: Translate regional needs and technology assets into comprehensive business and technical requirements for emerging solutions.Product Development: Utilize a range of product-building skills, focusing on digital payment technologies to identify efficiencies and opportunities.Requirement Authoring and Deployment: Author detailed requirements and oversee the deployment of Solution Services, including creating go-to-market (GTM) collateral and processes.Sprint Management: Manage sprints, ensuring status updates and delivery align with agreed time, cost, and quality parameters.Stakeholder Representation: Represent the team in update meetings and client interactions, guiding stakeholders through the process.Issue Management: Identify potential issues early, determine resolutions, communicate status, and track and resolve issues promptly.Global and Regional Balance: Balance regional and global opportunities to achieve overall solution and platform objectives through nuanced influence and collaboration across a complex, matrixed organization.Essential Functions:Pragmatic Product Building: Synthesize requirements into a common set of platform and service capabilities, writing clear, thorough, and detailed user stories and requirements for complex features and product sets.Cross-Functional Liaison: Liaise with other business units, product managers, engineering, and other applicable groups to ensure flawless execution and output enablement guides and collaterals.Business Problem Management: Lead and effectively manage business problems through hands-on troubleshooting and analysis, essential for key global projects/programs related to the new solution.Technical Leadership: Lead technical discussions with a high level of independence and knowledge, including EMV, FIDO, PCI, tokenization, application requirements, customer experience, and software and payments security.Team Collaboration: Act as a bridge between business and technology, effectively collaborating with various teams across Visa globally.Core Platform Development: Support the development of the core platform along with feature sets spanning the end-to-end payments lifecycle.Priority Setting and Tracking: Collaborate closely with global and regional teams to set priorities and track product development progress.Product Documentation: Manage periodic updates to product documentation and collaborate with global stakeholders on communication impacts, including developing FAQs, internal memos, and Visa Business News (VBN) articles.Release Management: Develop and approve business release articles and API release notes prior to client communication.Policy Development: Contribute to policy development, working closely with Ecosystem, Policy, Legal, Risk, and other business colleagues at market, regional, and global levels.This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.