Sr. Manager, Global Client Strategy & Operations

The Sr. Manager, Global Client Strategy & Operations supports a set of key strategy & operations activities. The Global Client Team is responsible for increasing Visa’s strategic value to the clients, growing client and Visa revenue, and strengthening executive relationships by enabling strategic growth opportunities through Visa’s Global Account Executives. The incumbent will play a supporting role in areas such as strategy, analysis and planning, presentation content development and storytelling, strategic communications, program and project management, and other business operations activities in close partnership with the Director of Global Client Strategy, Global Client Leadership Team, and various leaders across Visa business functions (e.g. Finance, Risk, Product, Marketing, and more).The successful candidate will be an intellectually curious strategic thinker with exceptional project/program management skills paired with excellent communications and storytelling skills to develop presentations and strategic communications.Primary Responsibilities:Lead program management initiatives in partnership with Client Services. This will involve working with our global account teams, global CSMs, and partners in CS to prioritize and execute on a set of initiatives to bring white glove service to life with our clients and free up capacity with sellersLead market entry/expansion analysis and support activitiesLeads some strategic communications and supports others by writing and editing content.  Key example of this type of work would be the Global Clients Impact materials where we tell our story and contribution to the regions and markets and this role would be responsible for the program management around ensuring updated narratives and data (done biannually).Revenue Acceleration is Global Clients’ approach to Visa 2030. You’ll support this initiative through PMO support, development of sales materials (case studies, set plays, etc) and other content, data analysis and opportunity sizing support, and operating model support and trainingSupport Global Client and cross-functional partner operating model development and refinement as neededLead mandate analysis and program management to bring more structure and support to a global narrative given broad impact to the global clients segmentLead client onboarding/offboarding activities as neededSupport for key forums & meetings (e.g. town halls, team meetings, business reviews, quarterly meetings with key partners) by developing presentation contentFractional support as needed for account team operational and PMO initiativesThis is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.