Reporting to the Global Head of Product Marketing and Brand Communications, the product marketing manager is a global role focused on positioning Ignition as a category leader and driving product awareness and adoption to unlock new customer and revenue growth in our core markets. As a global product marketer, you’ll partner closely with our product and partnerships team to help drive our product’s success. Ignition is truly category defining in the professional services industry, so you’ll get to help shape how we position the platform as it evolves. You’ll help champion the voice of our customers in product development and marketing, define our product positioning and messaging, lead GTM strategy for new products, features and industry verticals, and ensure that we’re helping customers get the most value out of Ignition. You’re the glue that helps bring marketing, CX, sales, partnerships and product together to drive commercial success for strategic product initiatives. You’ll also be a key enabler of sales and marketing success by equipping teams with the customer and competitor insights, messaging and playbooks they need to help drive take up of the Ignition platform with our target customer personas in key markets.
 Key responsibilitiesMarket and competitor insights: Track and surface key market, customer and competitor insights to help identify problems that need solving and compelling value propositionsCustomer research and analysis: Intimately understand our customers by conducting customer research and analysis, creating buyer personas and championing the voice of customer in product, sales and marketingProduct positioning and messaging: Develop compelling value propositions, positioning and messaging to make the complex simple, and continually testing and validating to ensure it resonates with our target audienceProduct marketing collateral: Develop content that communicates our product value, including website pages, fact sheets, blogs, webinars, videos, decks, and moreProduct GTM: Develop and implement GTM strategies and campaigns for new product, feature and integration launches as well as new verticals / segments to drive customer acquisition and expansion. You’ll be the ‘conductor of the orchestra’ for strategic and major product initiatives, from helping enable sales to sell the product, marketing to promote the product, and CX to onboard customers. You’ll also influence product packaging and pricing to help unlock growthSales enablement: Keep one ear to the ground with our regional sales teams to understand why prospects don’t convert, and equip them with sales cheat sheets or battlecards to best position and sell our platformProduct adoption: Drive continual product awareness, education and adoption among prospects and customers, working closely with the wider marketing team on integrated campaigns