This is a part time position with 10-30 hours per week available.
Qualified candidates must be available to work evenings and weekends (and weekend evenings!)
Flexible schedule is desired but current shifts we're looking to cover include:
Thursdays: 8:30 AM-2:00 PM
Fridays: 8:30 AM-2:00 PM, and/or 1:45-7:00 PM
Saturdays: 8:30 AM-2:00 PM, and/or 1:45-7:00 PM
Sundays: 8:30 AM-2:00 PM
Mondays: 8:30 AM-2:00 PM
Compensation starts at $20-$24 per hour (higher compensation depending on shifts covered)
Shifts can range from 5 hours to 8 hours.
We are looking for professional and enthusiastic "exquisite" team members who possess a passion for service, exemplary attitude and exceptional customer service skills for our unique hotel day spa location in downtown San Diego, CA.
Requirements:
-Must be extremely comfortable/professional on the phone and in person
-Flexibility with shifts
-Self Motivated
-Outgoing personality
-Persuasive communicator
-Proficient multi-tasking abilities
-Professional image
-Quick learner
-Proficient in Mac/Apple operating system
-Basic understanding of massage terminology
-Experience with Square and Square Appointments a HUGE plus but not required
-Spa or front desk reception experience a plus but not required
Duties:
-Supporting our service staff with guest interactions and scheduling appointments
-Scheduling appointments (60% over the internet, 30% over the phone, 10% walk in)
-Explaining cancellation policy to guests booking over the phone and in person
-Greeting and checking in/out guests
-Accepting payment
-Confirming appointments by phone
-Corresponding with guests that are running late
-Providing professional customer service to guests upon arrival
-Corresponding with staff members regarding appointments
-Assisting with maintaining impeccable spa environment
-Assisting management with product inventory
-Depending on shifts, open and/or close the facility
-Assisting guests with facial product sales
We offer:
-Incentive programs
-Monthly Booking/Product Sales Commission
-A serene work environment
-Paid parking
-Experiential training massage services (free massages)
-Employee services at reduced costs
-Product discounts up to 40%
-Friends/Family discounts
-Flexibility
What we look for in a candidate:
-Honesty
-Integrity
-Independence
-Self-Motivated
-Courteous
-Confident
-Clear communicator
-Team player
-Comfortable "managing" alone
Please inquire with your resume, previous work experience and at least 1 professional (work) reference and allow up to a week for us to communicate with you on next steps.
How to apply: Please reply by email and include an opening statement answering: What makes you exquisite?
How NOT to apply: Do not contact our Front Desk, they are busy booking services.