Job summary:
A UPS Store Sales Associate provides customer service by processing packages for shipment and operating equipment like copiers and point-of-sale devices. They inform customers about available products and services.
Duties and responsibilities
Customer Service: Greeting customers, assisting with service needs, providing information on products and pricing, and resolving issues. Maintaining a clean environment.
Sales: Identifying customer needs and offering additional services or products. Demonstrating products and explaining features and benefits. Working to meet sales targets.
Shipping and Packaging: Processing packages for shipping, packing items, and documenting issues.
Printing and Document Services: Operating office machines and assisting customers with document services.
General Duties: Processing transactions using the POS system. Stocking shelves and maintaining store appearance. Assisting with opening/closing, cash handling, and reports. Sorting mail.
Qualifications and requirements:
High school diploma or GED.
Previous retail or customer service experience is often preferred.
Strong computer and internet skills, including POS systems and ability to learn new software.
Excellent communication skills and a friendly demeanor.
Good organizational and detail-oriented skills.
Ability to stand for extended periods and lift up to 50 lbs.
Basic math proficiency.
Bilingual abilities are a plus.
Desired skills and abilities
Ability to cross-sell and upsell effectively.
Knowledge of Adobe Creative Software may be a plus.
Notary Public license is a plus