About Lucky You:
At Lucky You, we believe that business can be both successful and enjoyable. Located close to downtown San Diego, California, we are a dynamic, customer-focused company specializing in creative, high-quality custom gift and incentive programs.
As a female-founded company with over 20 years of success, our core values—integrity, kindness, and excellence—are reflected in everything we do. We're proud of our tight-knit collaborative team culture and are excited to welcome a highly organized, detail-driven
individual to help keep our operations running smoothly.
You’ll love this role if…
You get satisfaction from a perfectly sorted spreadsheet
You’re the kind of person who triple-checks an email before hitting send
You enjoy solving logistical puzzles and finding the fastest, most efficient route
You enjoy working behind the scenes but love seeing how your work directly impacts customers
You believe clear communication is key to keeping things on track
You want to be part of a small but mighty team that values creativity, communication, and mutual respect
Your Role:
As the Shipping Assistant, you’ll be responsible for preparing, tracking, and managing outbound shipments. You will work closely with the sales team to ensure that all orders are delivered on time. This position requires precision, strong data processing skills, and the ability
to communicate clearly with both clients and shipping carriers.
This role is critical to the success of Lucky You. Our attention to detail in the shipping process is one of the key ways we stand out from competitors. When we deliver on time, communicate clearly, and provide accurate tracking, we make our clients’ jobs easier and strengthen the long-term partnerships that drive our business forward.
This is a part-time (12–20 hours/week) role, scheduled Monday through Friday, with a hybrid work structure, beginning at 9 AM daily. Days that involve printing, label prep, or production coordination will require in-office presence at our Barrio Logan office, while days
focused on tracking shipments, emailing clients, and organizing data can be performed remotely.
Key Responsibilities:
Organize and format large shipping files from customers
Import Excel/CSV address files into FedEx and UPS shipping software
Generate and organize shipping labels by transit day and pallet count
Provide the clients with Master Tracking files
Create checklists to confirm no labels are missing
Coordinate with shipping carriers for pickups and deliveries
Track and ensure successful deliveries
File claims for late or lost shipments
Send daily email updates to customers on order progress
Prepare Canadian customs documents and shipping cost estimates
All shipments billed to the correct client account with UPS or FedEx
Processing company online store orders
Key Outcomes:
All shipments are delivered on time, with accurate data, and billed correctly
Clients are proactively informed of their order status throughout the delivery process
Shipping data is well-organized and maintained with 100% accuracy
Positive and professional interactions are maintained with all vendors and clients
Skills You’ll Need to Thrive:
Advanced Excel skills. You’re comfortable working with large spreadsheets, using formulas, and managing CSV files accurately.
Strong organizational abilities. You can manage multiple shipping schedules, label batches, and deadlines without missing a detail.
Clear and professional communication. You can correspond effectively with clients, carriers, and internal teams both verbally and in writing.
Quick learner. Experience with FedEx and UPS shipping platforms is a plus, but not required—you're confident picking up new systems.
Dependable under pressure. You stay composed and focused when timelines are tight and priorities shift.
Collaborative mindset. You’re comfortable working independently, but you contribute positively to a team-focused work environment.
Education & Experience:
High school diploma or equivalent required
Previous experience in shipping, logistics, or operations is helpful, but not required
College degree or relevant college courses are a plus
Experience with UPS WorldShip, FedEx Shipping Manager and Shopify are a plus
Perks & Benefits:
Competitive hourly pay ($23–$26/hour)
Flexible work schedule
Paid time off (PTO)
Tuition reimbursement
SEP-IRA profit-sharing after 3 years (up to 25% of W-2 wages)
Supportive team culture with opportunities to learn and grow
To Apply:
Email your resume and a brief cover letter telling us why you’d be a great fit to:
jobs@LuckyYouGifts.com
Learn more at www.LuckyYouGifts.com
Lucky You Gifts is an Equal Opportunity Employer and a Drug-Free Workplace.