The Quality Assurance Manager at Hudson® is responsible for overseeing compliance programs, conducting audits, and guiding the organization in maintaining a culture of adherence to relevant laws and regulations. This role involves collaborating with cross-functional teams to mitigate risks and uphold the company's commitment to quality. As a Quality Assurance Manager, you'll play a pivotal role in ensuring our operations meet and exceed industry standards, regulatory requirements, and customer expectations. Come be part of a team dedicated to upholding the highest standards in the spice industry!
Key Responsibilities:
- Monitor incoming shipments and coordinate testing procedures to ensure timely product readiness.
- Ensure products align with customer specifications during preparation and delivery.
- Assist customers with regulatory documentation and provide custom documentation support.
- Guide vendors to meet quality and microbiological standards.
- Conduct quality testing on incoming samples to uphold Hudson® standards.
- Stay abreast of FDA and state regulations to ensure compliance.
- Facilitate hygienic sampling for sales purposes and arrange 3PL facility sampling.
- Address customer quality concerns promptly and find effective resolutions.
- Maintain an organized file system for regulatory documents and manage compliance requests through designated platforms.
- Update Certificate of Analysis (COA) statuses and product availability in our inventory management program QuickBase.
Qualifications and Requirements:
- Bachelor's degree in business or a related field. Advanced degrees or certifications in compliance are advantageous.
- Proven experience with 2 years as a Quality Assurance Manager or similar role with expertise in regulatory compliance and risk management. Previous experience in the food industry is a plus.
- Comprehensive understanding of relevant laws, regulations, and compliance frameworks.
- Strong analytical and problem-solving abilities for conducting compliance audits and identifying non-compliance areas.
- Exceptional attention to detail and accuracy in compliance assessments and documentation.
- Excellent communication and interpersonal skills.
- Willingness to collaborate with different departments.
- Ability to thrive in a fast-paced environment, manage multiple compliance projects, and meet deadlines.
- Proficiency in compliance software, risk management tools, and reporting systems.
Competencies:
1. Analytical Thinking: Proficient in conducting compliance audits and risk assessments to pinpoint areas of non-compliance.
2. Communication: Excellent at conveying compliance updates and collaborating effectively with stakeholders.
3. Attention to Detail: Meticulous in compliance assessments and maintaining accurate records.
4. Problem-Solving: Skilled in investigating compliance violations and proposing corrective actions.
5. Collaboration: Able to work seamlessly with cross-functional teams to foster a compliance-driven culture.