Overview:
Our well-established, fee-for-service dental practice, proudly serving the community for over 10 years, is seeking a highly experienced Financial Coordinator to join our team. Customer service is our top priority, and we are looking for a professional who excels in financial management and patient interactions to uphold our commitment to exceptional care.
Key Responsibilities:
Financial Management: Oversee patient billing, payment plans, and insurance coordination. Ensure accurate processing of payments, collections, and financial agreements.
Patient Interaction: Provide clear, empathetic, and professional communication regarding treatment costs, payment options, and financial policies to enhance patient satisfaction.
Customer Service Excellence: Act as a primary point of contact for financial inquiries, maintaining a warm and professional demeanor to support our patient-first philosophy.
Administrative Duties: Manage financial records, generate reports, and collaborate with the dental team to streamline operations. Ensure compliance with financial regulations and office policies.
Problem Solving: Address and resolve financial disputes or concerns with tact and efficiency, ensuring positive patient experiences.
Qualifications:
Experience: Minimum of 3-5 years as a Financial Coordinator in a dental office,
Skills:
Expertise in dental billing software (Eaglesoft).
Strong understanding of dental treatment plans and associated costs.
Exceptional customer service and interpersonal skills.
Proficiency in financial reporting, budgeting, and collections.
Ability to handle sensitive financial discussions with discretion and professionalism.
Education: High school diploma required; associate or bachelor’s degree in finance, business, or related field preferred.
Attributes: Detail-oriented, organized, proactive, and a team player with a passion for delivering outstanding patient experiences.
Why Join Us?
Be part of a patient-centered practice with a strong community reputation.
Work in a supportive, collaborative environment with a dedicated team.
Competitive salary and benefits and bonus (details provided during interview).
How to Apply:
Please submit your resume through email. Applications will be reviewed on a rolling basis.
We look forward to welcoming a skilled Financial Coordinator who shares our commitment to exceptional customer service!