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Job Description: Host/Hostess at Malibu Farm
About Malibu Farm:
Malibu Farm is more than just a restaurant; it's a lifestyle experience where farm-to-table dining meets the beauty of the coast. With a commitment to using locally sourced, organic ingredients, we offer a unique and unforgettable dining experience against the backdrop of stunning marina views. We're looking for a passionate and enthusiastic Host/Hostess to join our team and be the welcoming face of Malibu Farm.
Role Overview:
As a Host/Hostess at Malibu Farm, you will be the first and last impression our guests have, ensuring that their time with us is exceptional from start to finish. You will be responsible for managing the front-of-house operations, handling reservations, accommodating special requests, and orchestrating the flow of guests to create a seamless dining experience. Must be available to work thursday-mondays.
Responsibilities:
- Warmly greet and welcome guests upon arrival, creating a friendly and inviting atmosphere that aligns with the Malibu Farm experience.
- Manage the RESY reservation system efficiently, answering incoming phone calls, and recording reservations accurately.
- Seat guests in a manner that optimizes server availability and workload while accommodating any special seating requests.
- Maintain a waitlist, record guest information, and provide estimated wait times with clear communication to manage guest expectations.
- Regularly inspect and ensure proper presentation of tables, paying attention to detail and cleanliness.
- Collaborate with servers and other team members to ensure a smooth and coordinated guest experience.
- Assist in coordinating private events, parties, and group reservations, ensuring their needs are met and the experience is memorable.
- Bid farewell to guests with genuine appreciation, inviting them to return and share their feedback.
- Organize merchandise sold by Malibu Farm
Qualifications:
- Customer-focused attitude with exceptional interpersonal and communication skills.
- Ability to remain calm and composed in fast-paced, high-pressure situations.
- Strong organizational skills and attention to detail to manage reservations and seating efficiently.
- Professional and welcoming demeanor, creating a positive first impression for guests.
- Familiarity with restaurant reservation systems and basic computer skills.
- Previous experience in a hospitality, restaurant, or customer service role is a plus.
Perks and Benefits:
- Opportunity to work in a stunning coastal setting with marina views.
- Experience a farm-to-table culinary concept using locally sourced, organic ingredients.
- Join a passionate team that values teamwork, excellence, and delivering an exceptional guest experience.
At Malibu Farm, we believe in the power of exceptional hospitality and creating lasting memories for our guests. If you're a dedicated and personable individual who thrives in a dynamic environment, we invite you to apply for the Host/Hostess position and contribute to the success of our unique dining destination.