About us:
At Holsem, we’re passionate about elevating the craft of coffee through bold, imaginative flavors and wholesome, all-natural ingredients. We delight our community with thoughtfully crafted drinks that never compromise on quality, health, or taste. Rooted in positivity, creativity, and genuine hospitality, our team is dedicated to creating feel-good experiences- one delicious cup at a time.
Position overview:
At Holsem Coffee, we believe great coffee brings people together. We’re on a mission to serve exceptional coffee experiences while cultivating a team culture rooted in warmth, inclusion, and purpose. Our Assistant Managers are integral to delivering that mission. They help lead cafe operations, support the growth and development of our team, and ensure each guest interaction reflects our core values. This role is ideal for a hands-on leader who thrives in fast-paced, people-centric environments and is passionate about community, quality, and continuous improvement.
Key Responsibilities:
Lead daily cafe operations to ensure smooth, efficient, and joyful shifts
Coach and develop team members through regular feedback, training, and mentorship
Support hiring, onboarding, and performance management of baristas and shift leads
Maintain high standards for product quality, customer experience, cleanliness, and brand consistency
Create staff schedules, manage inventory, and support administrative tasks including payroll and compliance
Collaborate with the Cafe Manager to achieve key performance goals in sales, guest satisfaction, and operations
Engage with guests to ensure personalized, memorable hospitality every time
Act as a quality steward, ensuring food and beverage preparation meets Holsem’s high standards
Champion a safe, respectful, and inclusive work environment
Qualifications:
1–2 years of supervisory or management experience in hospitality, food & beverage, or retail
Strong leadership skills with experience mentoring and motivating a team
Excellent organizational, communication, and problem-solving abilities
Comfortable with scheduling, inventory, and general operational systems
Familiarity with coffee preparation standards and a desire to deepen product knowledge
Flexibility to work mornings, evenings, weekends, and holidays
Food Safety Certification (or willingness to obtain within 30 days of hire)
Proficient with tools like Google Sheets/Docs and comfortable learning new systems
Able to stand for long periods and lift up to 50 lbs as needed
Perks & Benefits:
Competitive base pay
Team-oriented environment with support for training and growth
Staff discounts on food, beverages, and retail products
Free drinks during shifts
Join Us!
If you are ready to lead, inspire, and grow in a dynamic specialty coffee environment, we would love to hear from you.