POSITION SUMMARY
The Office Coordinator position provides excellent front-of-house experience and overall administrative support to the organization. The Office Coordinator is the initial point of contact for the public and is responsible for representing the professional image of the organization to callers and visitors. This position is responsible for greeting and directing clients and visitors to the proper party in English, receiving and transmitting messages, coordinating supply needs, data entry, maintaining an exceptional front of house experience, and various administrative projects as assigned.ESSENTIAL DUTIES AND RESPONSIBILITIESTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The following duties and responsibilities are those considered to be essential but do not represent all the job functions that may be required to be performed by this position.Community EngagementDemonstrate a professional and engaging demeanor in all interactions with FSD employees, visitors, neighbors, volunteers, board members, donors, and partner representatives.Welcomes visitors, determines the nature of business and announces visitors to appropriate staff members. Maintain an exceptional front of house experience including the welcome center, volunteer center, break room, restrooms, and reception space. Ensure these areas are neat, clean, and represent the professional, friendly, and hopeful image of Feeding San Diego.Answer and direct incoming calls to appropriate personnel; provide callers with information on the organization including address, directions or mailing of packages; take and deliver messages; exemplify the organization values of respect, responsiveness and professionalism.Receive and Support Volunteer Dept visitors providing food donations.Greet volunteer groups and assist volunteers with shift check-in.Coordinate emergency food box distribution for walk in visitors expressing a need.Schedule and cancel shopping appointments for Marketplace neighbors as needed.Maintain Find Food Map on FSD website.Office AdministrationOpen and sort all incoming mail and determine proper routing. Assist with processing mail by making copies, maintaining logs, ensuring accurate record keeping, and routing as required.Maintain inventory and order office supplies; Maintain postage machine in conjunction with Facility Manager.Communicate and ensure adherence to safety and food safety expectations as appropriate with visitors.Place lunch orders and assist with meeting scheduling and preparation in conjunction with Senior Leadership.Complete administrative projects and duties to support Feeding San Diego operations as assigned by supervisor and leadership.INTERACTION
The position will interact closely with FSD employees, visitors, neighbors, volunteers, board members, donors, and partner representatives. This position will also interact with all staff at Feeding San Diego.