I. E-commerce customer service recruitment
1. Job title
E-commerce online customer service (pre-sales/after-sales)
Order processing specialist
Cross-border e-commerce customer service
2. Job responsibilities
Pre-sales customer service: answer customer questions, recommend products, and promote transactions.
After-sales customer service: handle refunds, returns, exchanges, complaints, etc. to improve user experience.
Order collection: assist customer service to modify order information and feedback logistics abnormalities.
Data collation: record customer problems, optimize customer service words and processes.
II. E-commerce operation recruitment
1. Job title
E-commerce operation specialist
Store manager operation
Cross-border e-commerce operation
Live broadcast/short video operation
2. Job responsibilities
Responsible for daily store management, including product listing, price adjustment, and promotion planning.
Responsible for store analysis data, optimization of core indicators such as conversion rate and average customer price.
Monitor competitive product dynamics, formulate strategic marketing, and improve store competitiveness.
Responsible for advertising (such as Amazon, eBay, Shopify, Facebook advertising, etc.).
Connect with art, customer service, and warehouse to ensure that sales, shipments, etc. balances exceed.
Working hours: Part-time/full-time positions, flexible hours, remote work.
Salary and benefits: basic salary + performance commission, more work, more pay, training and outstanding opportunities, excellent employees enjoy additional rewards.
How to apply: Please call or send your resume, looking forward to your joining!