Vacancy caducado!
No 3rd PartiesRemote for now, but will have to be onsite when safeFulltime/ Direct hire only KORE1, a nationwide provider of staffing and recruiting solutions, has an immediate opening for a Technical Documentation Specialist to design and create End-User Manuals from scratch. The primary goal of a
Technical Documentation Specialist (End-User Manuals) is to identify, collect, and write technical documentation in support of the internal departments assisting clients and sales representatives in utilizing our products and services (which have a focus on Procure to Pay software products). The Documentation Specialist will strive to simplify complex documents to maximize reader comprehension, reducing follow-up with regards to standard questions from the clients. By obtaining feedback from various members of the company you will constantly improve, edit, and update the end-user support documents. This is the first technical documentation/ writer hire so you have lots of say in the style. Job Responsibilities:- Develop end-user documentation and how-to’s around complex software packages in the supply chain/ procure to pay SaaS software space
- Research, develop, and document product functionality and troubleshooting technical articles
- Plan, organize, and write operational procedures
- Maintain a comprehensive library of technical terminology and documentation
- Analyze documents to maintain standardization of style and content
- Manage updates and revisions of technical reference documentation
- Develop and implement best practices based on the needs of the team and the company
- Working closely with SMEs, management, and developers to determine the needs of documentation end users
- Excellent technical writing skills and verbal communication
- Reasoning and problem-solving skills to be able to make content decisions as needed for users
- Strong attention to detail to ensure there are no errors or issues with documentation
- Resourceful and motivated to learn; consistently looking for ways to improve themselves and the team
- High standards of personal integrity and work ethic
- Excellent time management and organization; as they will be handling many tasks at once
- Able to write complex information in a way that is clear, concise, and easy to understand
- Bachelor's Degree in an associated field (Literature, Writing, Philosophy, etc.)
- 2+ years of technical writing experience and collaborating with a SME
Vacancy caducado!