Terra Universal, a leading U.S. manufacturer of critical environment applications and distributor of lab equipment and analytical instrumentation, with over 45 years of design and fabrication experience in cleanroom and laboratory environments, seeks a full-time Sales Engineer / Sales Associate.
Position Overview:
This is a business to business inside sales and product specialist position. The Sales Engineer/Sales Associate develops and manages relationships with our clients and prospects. The individual is responsible for achieving specified sales targets, following up on orders, and prospecting and developing sales towards new clients in the life science, biotechnology, pharmaceutical, semi-conductor, aerospace and academic sectors.
General Job Duties:
Ensure client retention via responsive and proactive account management support
Develop knowledge and thorough understanding of all products and services, and apply knowledge to provide appropriate recommendations/ solutions that meets client's business requirements.
Establish and maintain executive level relationships in major functional areas of the customer organization. Utilize the relationships to develop strong revenue growth initiatives.
Specific Job Duties:
Manage renewal sales process for existing customer base, including setting of expectations, changing needs assessments, negotiating contracts and processing of contracts via relevant internal systems
Follow up on all inbound client inquiries to uncover new and expanding sales opportunities.
Maintain consistent and ongoing contact with end-users and decision makers.
Provide ongoing product feedback from clients to Sales Manager and Product Managers
Maintain awareness of, and participate in, all relevant training for new products and capabilities and market them to account base
Required Experience:
Bachelors of Science (Engineering, Science field, Marketing, Communications)
2 or more years of Sales or Customer Service experience
Excellent verbal and written communication skills
Excellent English
Ability to perform simple calculations
Strong troubleshooting and problem solving abilities
Basic skills with Microsoft Windows, Word, Excel, and Outlook
Must pass a background and medical check
Must have right-to-work in the U.S.
Ability to represent and communicate with a diverse population.
Ability to maintain professionalism and confidentiality at all times.
Basic skill in negotiating with clients.
Entrepreneurial spirit.
Team player who works collaboratively with colleagues and management.