Job Title: Receptionist Location: Ken Grody Ford Position Type: Full-Time / Flexible Schedule
About Us:
Ken Grody Ford has been a trusted name in the automotive industry for over 35 years, providing excellent service and a wide range of vehicles to our community. We are committed to delivering exceptional customer service, and we are looking for a friendly, professional receptionist to be our customers' first point of contact.
Job Description:
We seek a bilingual (English and Spanish) receptionist to join our team. The ideal candidate will be a proactive and friendly individual who excels in handling a busy environment with a positive, customer-first attitude. This role involves greeting visitors, answering phones, and providing exceptional customer service to everyone who walks through our doors.
Key Responsibilities:
Greet customers warmly upon arrival and direct them to the appropriate department or personnel.
Answer a high volume of incoming calls with efficiency, professionalism, and a positive demeanor.
Provide general information to customers about our services, products, and promotions.
Maintain a clean, organized, and welcoming front desk area.
Assist with administrative tasks such as scheduling appointments, managing customer records, and supporting the sales/service teams as needed.
Work effectively in a fast-paced environment while maintaining excellent customer service standards.
Provide bilingual support, assisting English and Spanish-speaking customers.
Requirements:
Fluent in both English and Spanish (written and spoken).
Excellent phone etiquette and strong communication skills.
Ability to multitask and prioritize tasks in a fast-paced environment.
Strong organizational skills and attention to detail.
Previous experience in customer service or office administration is a plus.
Must be flexible with scheduling, including weekends or evening shifts as needed.
Benefits:
Competitive pay.
Opportunity for growth within the company.
A dynamic, friendly work environment.
How to Apply:
If you're a highly organized, bilingual individual who enjoys helping others and working in a fast-paced environment, we want to hear from you! Please send your resume in reply to this posting.
Ken Grody Ford is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Must pass pre-employment drug and background testing.