Pacific Resources Group is growing financial settlement company based in Orange County, California. We specialize in the hands-on management of negotiating business disputes/debts, giving our clients the personal assistance they need to get through the settlement process, thus allowing them to gain financial stability.
ABOUT THE POSITION: Office /Admin. Assistant
We are seeking a highly motivated self-starter and quick learner to join our team of experts who can navigate various issues to completion without creating additional stress for the client. Ideal candidate will be customer focused and a detailed oriented problem solver.
Must be able to thoroughly understand and clearly articulate PRG's role in the dispute resolution process and the value our services provide.
Skills: Microsoft Office (Word &Excel), Quick Books is a big plus. Or willingness/interest to learn. Internet/intranet, DocuSign, basic web applications; have excellent verbal and written communication skills as well as organizational and time management skills. Being able to calmly handle a fast-paced and high volume work environment is key. Must be able to speak articulately and confidently with clients. Cannot be afraid to talk to people and ask for things we need.
Duties include but are not limited to: general office support, answering phones, taking messages, routing calls, customer service, data base management: meticulous record keeping of client/staff transactions/interactions; maintaining PRG and court calendars; provide sales staff and back-office support; RFP's. May be tasked with special projects as well.
Education: High School Diploma or equivalent. Minimum 2 years of customer service experience. Bi-lingual in Spanish is a plus but not mandatory.
Common sense and a great attitude go far. Lots of opportunities to learn and grow with a company who appreciates their employees. Being a Team Player is a must!
Monday-Friday 9am-5pm with all major holidays off, accrued vacation, sick leave after probation.
Visit www.pacrg.com to see our full menu of services.
Submit resumes to : [email protected]