Job Details

ID #54253289
Estado California
Ciudad Orange county
Fuente California
Showed 2025-07-31
Fecha 2025-07-31
Fecha tope 2025-09-29
Categoría Alimentos/bebidas/hospitalidad
Crear un currículum vítae

Balboa Inn Hotel is Hiring Front Desk Clerks

California, Orange county
Aplica ya

Balboa Inn Hotel-Front Desk Agent:

Primary Responsibilities

Greet and processes guests as they check-in/out

Complete registration, secure payment, verify billing and adjust billing as needed

Confirm guest information, room rate, selection of room(s)

Code electronic keys

Assist guests with reservations and requests in a friendly, professional, and timely manner

Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction

Provide high standards of quality to ensure guest satisfaction

Anticipate guests’ needs and consistently exceed their expectations

Implement creative solutions as needed while complying with brand standard

Demonstrate a thorough knowledge of hotel information including but not limited to:

Hotel Information

Room categories

Room rates

Packages

Promotions

Build strong relationships with guests, clients and groups while maintaining professional integrity

Possess knowledge of local area to answer guest questions

Skills/Experience

Guest service experience preferred

Attention to detail

Team player

Organizational skills

Professional written and verbal communication

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