Barista/Cashier
Description and Summary:
We are a family-owned company focused on great food, excellent customer experience, and a balanced work life. We are looking to fill several positions for barista/cashiers to assist with the daily operations of our cafés. We have locations on the campuses of Monterey Peninsula College and MIIS Monterey. Because the locations are college campuses, we do close in between semesters and for holidays. Daily operations are normally Monday through Friday.
Responsibilities:
· Greet and help customers
· Operate a cash register
· Prepare coffee and tea beverages to order and reheat some food items
· Perform side work
· Maintain cleanliness of work station and all customer-facing areas
· Perform set up and breakdown of coffee station
· Communicate with support crew and management
· Assist with packaging sauces and baked good
· Maintain knowledge of and comply with all departmental policies/service procedures/standards
· Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
· Maintain positive guest relations at all times.
Desired Skills/Experience:
· Strong Customer Service Skills
· Solution-oriented (If you bring up a problem, please also offer suggested solutions)
· Adaptable/Flexible
· Detail Oriented
· Reliable
· Excellent communication skills
· Ability to work autonomously
· Ability to work well under pressure and demonstrate a sense of urgency
· Excellent organizational and time management skills
· Food Handler certification
· Ability to stand for long periods and perform various motor skills such as lifting (50+ lbs.), reaching, bending, twisting, pushing, squatting and grasping
· Ability to maintain a clean and professional appearance