Experienced part-time Resident Manager for 20-unit rent-controlled community in West Hollywood. We're upscale and stylish, not just a place to land. Our residents value their homes and have chosen them carefully. We take pride in our building and operate with integrity. Please include a resume or CV with your response. Thanks!
Deep breath - here's fine print:
Requirements include but are not limited to:
-2 years' experience as Resident Manager in a rent-controlled community
-Ability to work independently, juggle multiple priorities, and take initiative in problem solving
-Excellent interpersonal, verbal, and written communication skills
-Incredible organizational and record-keeping skills with attention to detail and tolerance for nuance
-Positivity, professionalism and self-motivation
-Ability to handle lots of stress with lots of patience and a sense of humor
-Outside employment with a flexible schedule
-Familiarity with Fair Housing and other applicable laws and regulations
-Computer literacy, e-mail and business software fluency (you have computer/laptop,
printer/scanner and smart phone with image capture)
-Valid driver's license and registered, insured vehicle
-Fluency in English
-Ability to lift up to 50 pounds
Duties include and are not limited to:
-Maintain positive and productive relationships with residents, vendors and all others associated with the property
-Professional representation of property and management
-Manage day-to-day operation of the property and interactions with residents, vendors and others
-Professional and prompt communication with residents and documentation of all communications
-Enforcement of property rules and regulations, as well as lease terms
-Review and log maintenance requests and coordinate vendors as needed
-Determine the scope of repairs, projects, and unit turns, and monitor for quality and completion
-Prompt, efficient and cost-effective coordination, scheduling, and facilitation of vendors
-Generation and service of notices and other communications as needed and in compliance with applicable laws and regulations
-Regular routine and other (bank, insurance, compliance, etc.) physical inspections of building and individual apartments
-Daily inspection of property including pool, spa, parking and laundry areas to ensure safety, cleanliness and curb appeal
-Maintenance of security and other apps and periodic review as needed
-Collection, logging and prompt depositing of rents and other income, prompt identification and correction of discrepancies
-Facilitating the rental process by marketing vacancies including but not limited to composing and posting ads, completing market surveys and traffic reports, showing apartments, accepting, reviewing and responding to applications
-Facilitation of move-ins and move-outs including unit inspection and documentation, explanation of lease terms, execution of leases and collection of security and other deposits
-Light maintenance as required (changing batteries, light bulbs, AC filters, etc.)
-Maintenance and prompt submission of accurate records of hours worked
-Maintenance of all records, including but not limited to leases, notices, communications logs, etc.
-Other tasks as assigned by management
Bachelor's degree preferred. You will find familiarity with basic building systems very helpful! Background check and references required