Job Title: Part-Time Insurance Agency Client Service Representative & Administrative Assistant
Worksite: On-site | Calabasas, CA — applicants must reside within a 10-mile radius of Calabasas
Schedule: Monday–Thursday, 9:00 a.m.–3:00 p.m.
Compensation: $23.00 per hour
Position Overview
We are a well-respected health insurance agency committed to making a positive difference for our clients. We’re seeking a detail-oriented Client Service Representative who excels at administrative support, and someone who shares our passion for delivering exceptional service.
Due to the nature of our in-house criteria, please do not apply if you cannot provide verifiable references and pass a full background screening.
Minimum Qualifications (REQUIRED)
Applicant must currently live within 10 miles of Calabasas, California and be able to commute reliably to the office each workday. Proof of residence may be requested as a condition of employment.
Proficiency in Microsoft Excel, Word, and Outlook
Exceptional written and verbal communication skills and a friendly, professional phone presence.
Self-starter with strong problem-solving abilities, positive attitude, and pride in high-quality work
Core Responsibilities (including, but not limited to)
Data Entry – Accurately update client demographics, policy details, and other information in the agency database
Payment Monitoring – Review carrier portals for notices, generate past-due reports, contact clients for prompt resolution, document all actions, and mitigate lapse risk
Fielding Calls – Professionally answer and route incoming calls; provide courteous assistance to callers
File Management – Maintain orderly electronic filing systems; label and archive documents for efficient retrieval
Client Support – Handle routine inquiries and provide general administrative assistance
Document Preparation – Draft letters, reports, and outgoing mail as directed
Records Maintenance – Keep precise logs of client interactions, payments, and administrative activities
Team Coordination – Assist team with administrative tasks to keep office operations running smoothly
Special Projects – Participate in assigned projects as business needs dictate
How to Apply
If you feel you meet these requirements, please reply to this listing with your résumé, verifiable references, and a brief cover letter and include “Part-Time Insurance Agency Candidate” in the subject line. Applications from outside the required radius or lacking verifiable references or unable to successfully pass a background check will not be considered.
BenefitPackages Insurance Agency is an Equal Opportunity Employer. Employment is at-will and subject to all applicable federal, state, and local laws and regulations.