We are a busy and dynamic sports chiropractic clinic seeking a reliable, professional, and highly organized Front Desk Office Manager to lead the administrative side of our practice. This key role is perfect for someone who enjoys patient interaction, is detail-oriented, and can take ownership of front office operations in a fast-paced, wellness-focused environment.
You’ll be the face of our clinic—ensuring patients have a smooth and positive experience from check-in to check-out, while also managing scheduling, billing, and administrative support for the clinical team.
Key Responsibilities:
- Manage all front desk operations including scheduling, phones, and patient flow
- Welcome and check-in patients with professionalism and warmth
- Coordinate and confirm appointments to ensure an efficient daily schedule
- Handle insurance verifications, authorizations, and billing processes
- Process payments, reconcile daily transactions, and prepare financial reports
- Supervise and train front desk or administrative support staff (if applicable)
- Ensure smooth communication between patients, providers, and staff
- Maintain accurate electronic health records (EHR/EMR)
- Oversee inventory of front office supplies and general office organization
- Ensure compliance with HIPAA and clinic policies
- Anticipate and proactively resolve scheduling or patient flow issues
Preferred Qualifications:
- Minimum 2 years’ experience in a medical, chiropractic, or physical therapy office
- Experience managing a front office or administrative team a strong plus
- Excellent communication and customer service skills
- High proficiency in EHR/EMR systems (e.g., JaneApp, ChiroTouch, etc.)
- Knowledge of insurance billing and verification (especially PPO and cash-based care)
- Strong leadership, multitasking, and time management skills
- Bilingual (English/Spanish) is a plus, but not required
- A passion for wellness, recovery, and working with active individuals and athletes
Position Details:
Job Type: Full-Time or Part-Time (Monday–Friday, approx. 30-45 Hours)
Location: West Los Angeles
Compensation: $20/hr
How to Apply:
Please respond with:
- Your resume
- A brief introduction about yourself and why you're a good fit for this role
We’re a performance-driven clinic with a strong team atmosphere and a passion for helping people heal and move better. If you're a proactive problem-solver who thrives in an energetic healthcare environment, we want to hear from you!