Location: Remote
Pay: $35 per hour
Schedule: Flexible
Training: Paid training provided
Equipment: Necessary equipment provided
About Us:
Bikram Yoga Rancho Cucamonga is a thriving yoga studio offering authentic Bikram Yoga classes to support physical and mental well-being. We are looking for a Remote Scheduler to manage class bookings, assist clients with their scheduling needs, and ensure smooth studio operations. This role is ideal for someone who is organized, customer-focused, and has a passion for wellness.
Key Responsibilities:
Class Scheduling: Manage and update the studio’s class schedule, ensuring accurate availability for clients and instructors.
Client Communication: Assist clients with booking, canceling, and rescheduling their classes via phone, email, or the studio’s booking system.
Instructor Coordination: Work closely with instructors to manage their schedules, ensuring appropriate coverage for all classes.
Waitlist Management: Monitor waitlists and communicate with clients about class openings or cancellations.
Reminders & Confirmations: Send out class reminders, confirmations, and any schedule changes to clients.
Technical Support: Provide basic troubleshooting for clients experiencing issues with the booking system or scheduling platform.
Customer Service: Respond to inquiries regarding class schedules, membership packages, and studio policies in a timely and professional manner.
Requirements:
Strong communication skills (written and verbal)
Excellent organizational and time-management abilities
Proficient in using scheduling software or platforms (training provided)
Experience in customer service or administrative roles
Ability to work independently and efficiently in a remote setting
Basic knowledge or interest in yoga is a plus, but not required
Perks:
Flexible work schedule that adapts to your lifestyle
Paid training to ensure you are equipped for success in the role
All necessary equipment (laptop, headset, etc.) will be provided
Opportunity to be part of a positive, wellness-focused community
If you are detail-oriented, reliable, and enjoy helping others stay organized, we’d love to hear from you!