Responsibilities:
- Screen incoming calls from potential new clients to evaluate case viability and gather preliminary information.
- Perform detailed intake interviews for personal injury cases, documenting facts, injuries, and other relevant data for attorney review.
- Greet clients and visitors with professionalism and warmth
- Answer multi-line phones and route calls appropriately
- Schedule appointments
- Maintain a clean and organized reception area
- Perform basic administrative and clerical tasks as needed
- Assist case managers and attorneys with office support
Requirements:
- Previous experience in a law firm or professional office setting preferred
- Bilingual (English/Spanish) is a MUST
- Excellent communication and interpersonal skills
- Strong organizational skills and attention to detail
- Proficient in Microsoft Office and comfortable with legal software (a plus)
- Professional appearance and demeanor
Full-time | 40 hrs per week |
Pay: $21.00 - $24.00 per hour
Benefits:
- Paid time off
Winnetka, CA | in person - NOT remote position.