We are looking for a front office with significant dental experience and treatment planning knowledge (PPO, Dentical) for our office in Beverly Hills & Santa Monica. Comfortable leading the office in the front independently. Pay is based on experience. Dental experience required, and we have monthly bonus opportunities!
Benefits:
Daily pay - We pay hourly and we have many opportunities for you to gain full time hours across our offices.
Monthly Bonus - You will have the opportunity to earn several hundred each month in monthly bonuses.
Education - In our Front Office Track program, we want you to grow with us. We have assembled a great catalog of courses including telephone skills, productive scheduling, reactivation, patient financials and insurance, office culture, and marketing.
Benefits - You will get complimentary Clove Care, our in-house membership plan valued at nearly $500 a year for you to use. You get up to 3 cleanings, exams, and 10% off all treatment.
Paid Time Off - Accrue up to 5 days a week of PTO a year, and 6 holidays a year
Mentorship - We have several very experienced office managers and front office staff that you can learn from. This is an excellent community to grow with. Our community is like our family and we are excited to welcome you in.
Responsibilities
Appointment scheduling and office flow management
Greeting and welcoming patients and managing recalls
Treatment presentation and planning handled independently
Insurance verification and co-payments
Qualifications
Dental experience required
Must have a High School Diploma or GED
Must have strong communication and organizational skills
Experience with Diamond Dental, Dentrix, Open Dental, or other Dental Practice Management Software
Good Telephone Etiquette
Have knowledge of basic office equipment such as: computer, internet, email, copy and fax machines, and telephone.
Please submit your resume and a brief description of why you want to join our group to be considered.
Expectations of Performance:
Customer Service - Manages difficult or emotional patient situations, responds promptly to patient needs; solicits patient feedback to improve service; responds to requests for service and assistance; meets commitments.
Written Communication - Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information.
Teamwork - Balances team and individual responsibilities; exhibits objectively and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of the team above own interest; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed; listens and responds constructively to other team members' ideas and proposals; is open with other team members about his/her concerns; expresses disagreement constructively.
Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values.
Organizational Support - Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values; benefits organization through outside activities, supports affirmative action and respects diversity.
Attendance/Punctuality - Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.