A new Assisted Living facility in Hollywood, California is looking for an Assistant Administrator to support the facility and its team by acting as the first point of contact for residents, family members, medical providers and outside agencies. This role creates and maintains department documents, forms and spreadsheets, manages the caregiver schedule, and provides administrative support to the facility’s Management and department staff. The incumbent also assists with care, including taking vital signs as needed.
Responsibilities:
Support the Facility Administrator with all operational management of the building facility, including federal, state, county and city regulations, while supporting the overall team environment and unified goal of providing residents with a happy, healthy, and safe home.
Assist the Administrator in directing, controlling and managing department supervisors to ensure efficient and effective operations.
Establish and maintain positive customer relations (resident and family) to encourage harmony and communication within the Community, while promoting a healthy external image in the community.
Assist Administrator with developing and implementing programs and systems for Healthcare, Food Service, Activities, Business Office, Marketing, Housekeeping, Reception, Laundry, and Facility Management.
Assist with HR matters to include staff recruitment, hiring, discipline, morale and even terminations.
Interpret and translate RCFE (Title22, Division 6, Chapter 8) and OSHA regulations, and assist the management team to comply to these, life/safety, and all federal, state, county, and city regulations effecting the facility.
Assist with facility marketing and maintaining census, to include tours and outreach.
Assist with admission process for new residents by gathering pre-admission paperwork, preforming assessments, reviewing information with Wellness Coordinator and Administrator, completing Admission Agreement and paperwork during intake, and assisting with resident file creation.
Business office projects to include depositing checks, updating information in databases, assist with weekly reporting, and other duties as may be assigned.
Requirements:
Associate’s degree with at least two years of experience in managing an RCFE, has a current RCFE Administrator’s license, and a strong knowledge of Title 22 regulations.
Experience in Human Resource Management including interviewing potential employees and taking proper disciplinary action.
Exceptional communication, customer service and marketing skills.
Excellent Computer skills, particularly Microsoft Office (especially Word, Excel and Outlook).
Possesses strong leadership and conflict management skills. Able to handle stressful situations and work well in a team setting.
Strong attention to detail, highly-organized and able to multitask in a fast-paced environment.
Ability to manage budgets and meet monthly targets.
Willing to work nights and weekends, as needed, be on-call 24/7 and respond to all emergencies.
Passionate about assisting the elderly by having an outgoing, positive and upbeat personality that brings liveliness to the community.
Mandated Reporter of any suspected elderly abuse, neglect and/or harassment (e.g., physical, mental, sexual, etc.).