Celebrating over 50 years in the community and looking for enthusiastic and reliable staff to represent our brand.
Send resume to alison @haroldandbelles.com
Must be:
Dedicated to Providing Excellent Customer Service
Punctual
Have reliable transportation
Professional
Open to learning new ways of doing things
Ability to successfully work in a fast paced environment
Be able to come to work and leave your personal life at home
Ability to perform all duties in job description
Server Job Description
Summary of Position:
Under the guidance of the F&B Manager, the Server exemplifies service excellence by providing prompt, accurate, and welcoming service to ensure guest satisfaction. Responsibilities include warmly greeting guests upon seating, managing table turnover efficiently, and delivering food and beverages in adherence to company standards.
Job Duties & Responsibilities:
Welcome and greet all guests with enthusiasm and friendliness upon arrival
Serve alcoholic beverages responsibly and in compliance with company policies
Provide accurate and friendly responses to guest inquiries about menu items, beverages, and restaurant facilities
Perform side work duties during non-peak hours to maintain operational efficiency
Engage with guests in a positive and enthusiastic manner to build rapport and enhance their dining experience
Deliver service of the highest quality, meeting or exceeding company standards
Take orders at the table with 100% accuracy utilizing the handheld POS
Promptly relay food orders to the kitchen and deliver items to tables in a timely manner
Maintain a professional appearance and demeanor throughout shifts
Communicate effectively with kitchen and bar staff to ensure smooth coordination and guest satisfaction
Arrive for scheduled shifts punctually, in complete uniform, and ready to fulfill duties
Foster positive working relationships with coworkers to promote a cooperative work environment
Adhere meticulously to checklists and standard operating procedures
Keep work areas clean, organized, and well-stocked to facilitate efficient service
Stay informed about menu offerings, recipes, and relevant information to assist guests effectively
Continuously expand knowledge of food, beverage, and service offerings to provide informed recommendations to guests
Serve guests in both the cocktail lounge and main dining area as required
Ensure guests have a positive and memorable experience at the restaurant
Uphold rigorous standards of sanitation, organization, and food handling practices
Prepare work areas for opening, mid-shift, or closing in accordance with company guidelines
Availability to work nights, weekends, and holidays as per business needs
Proficiency in the predominant language spoken by our guests is essential
Demonstrate discretion and independent judgement in all service interactions
Comfortable working in both indoor and outdoor settings as needed
Utilize computers for various operational tasks
Maintain flexibility in scheduling to accommodate fluctuations in business demands
Qualifications:
High school diploma or GED preferred; must be 18 years or older
Ability to work flexible shifts, including weekends and holidays
Possession of a valid California Food Safety Food Handlers Certification
Capacity to lift and carry up to 50 pounds
Willingness to purchase a collared employee shirt upon hiring
Passion for delivering exceptional guest experiences and contributing to the restaurant’s ambiance
Demonstrated competency as outlined in the training schedule
Outstanding interpersonal skills and a naturally outgoing personality
Strong team player with a diligent work ethic
Commitment to honesty and integrity in all interactions
Consistent completion of job responsibilities and performance objectives in accordance with company policies
Ability to cultivate positive working relationships with all colleagues
Ability to cultivate positive working relationships with all colleagues
Willingness to perform additional duties and responsibilities as required and assigned
Capability to withstand prolonged standing, bending, twisting, and lifting heavy items up to 50 pounds
Comfortable operating various equipment, including hot, cold and hazardous tools
Proactive problem-solving skills, with a focus on finding solutions rather than passively complaining