ob Summary: The Floating Manager supervises daily restaurant operations within the established standards, while striving to continually improve guest satisfaction and maximize results in areas of responsibility.
Essential Job Functions:
Provide a welcoming atmosphere, attentive, detailed, friendly, and courteous service
Proactively interact with restaurant guests; build loyalty and face/name recognition
Positively handle guest requests and accept feedback
Maintain Front of House and Kitchen communication
Maintain highest level of safety, security, sanitation, and cleanliness of restaurant
Sound decision making capability
Maintain quality and consistency of food, beverage and service with full adherence to standards; act with a sense of urgency, be friendly, professional, and engaged
Provide recap reports to GM
Performs other job-related duties as assigned
Required Experience:
Minimum 2 years experience in food and beverage operation, and at least 1 year in a leadership position
Proficiency of computer applications and POS systems
Knowledge, Skills, & Abilities:
Strong interpersonal skills (motivating, delegation, conflict management)
Excellent guest service, hospitality skills, and professional presentation
Ability to motivate employees to work as a team to ensure that food and service meet high level standards
Self-motivated with excellent organizational skills and attention to detail
Must be effective at listening, understanding and clarifying concerns and issues raised by guests
Technology skills a must
Wine and spirits knowledge a plus
Must have Health Card, TAM card and Sheriff's Card
Job Type: Full-time
Job Type: Full-time
Pay: From 48,000
Shift:
10 hour shift
Work Location: In person
Often responds within 4 days