Back Server / Busser:
The FactoryPlaceHospitalityGroup is currently recruiting a Back Server / Busser for Factory Kitchen in downtown LA; we are looking to find a passionate, hardworking professional to join our service team. If you are looking to be a part of an organization who shares your commitment to providing high quality service and recognizes hard work and dedication we can't wait to meet you.
A Back Server / Busser should be someone who wants to develop the skills and the experience to eventually advance to Front Server.
Back Server / Busser Primary Goal: To serve guests in a warm, accommodating and professional way, making sure the guest is 100% satisfied. The level of service must be consistent with established Factory Kitchen standards in every respect. The Back Server / Busser will work under and in close cooperation with the Front server in every aspect of guest service including delivering food and beverage to the tables, clearing and resetting tables, bread service and assisting in keeping the restaurant service stations, as well as other functions indicated by management. It is a very important function for Back Server / Busser to be knowledgeable about all food and beverage offerings and related service protocol, communicate clearly and be attentive and friendly to all guests.
Matteo Ferdinandi and Chef Angelo Auriana have established Factory Kitchen with the objectives of providing a unique cuisine paired with a special ambiance in order to create a memorable fine dining experience for our guests. The Factory Kitchen concept is designed to offer superlative quality and the highest level of gracious and courteous guest service. To perform successfully, Factory Kitchen employees must not only have the qualifications and abilities to perform each of the essential functions of this position, must also continually strive to exceed our guests’ expectations.
QUALIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the basic knowledge, skill, and/or ability required.
Excellent reading, writing and oral proficiency in the English language.
3 to 5 years of fine dining food and beverage service and/or related food and beverage experience.
Excellent knowledge of food preparation, fine dining cooking and serving techniques,
High school diploma or general education degree (GED); or three years related experience and/or training; or equivalent combination of education and experience.