SITE RELIABILITY PRINCIPAL ENGINEERWHAT IS THE OPPORTUNITY?As an SRE, you will utilize your software, systems engineering, and operations background to build and run large-scale, fault-tolerant systems. Your role is to ensure the reliability, scalability and maximum uptime of CNB systems in the Data Center or Cloud Platform.What you will do
Be a technical expert to architect solutions that helps to improve reliability of CNB's software platforms
Participate in on-call support and work through all aspects of the Incident Management process, including orchestrating Blameless Post-mortems and encourage the practice within the organization
Be a subject matter expert and partner with cross functional teams to develop and maintain technical documentation, network diagrams, runbooks, and procedures
Design, build and manage SLIs, SLOs and Error budgets for Availability , Performance/Latency and Throughput for critical services running in production. Be a proponent of using the SRE core principles in driving product velocity
Create educational documentation on how-to's and and blog about use-cases and architectures that relate to cloud platforms and Observability. Co-ordinate hackathons and code reviews with goals of continuous improvement in design , build and architectural practices
Liaise with the team managing our public cloud environments, including setup, management, and troubleshooting
Coach and mentor the junior team members to nurture team productivity and professional development
Lead the management , forecasting and budgeting activities to ensure availability of sufficient funding and resourcing has been accounted
Provide ongoing and timely feedback to the leadership for improvement of quality practices with client experience being at the paramount of all supporting activities
All other appropriate duties as required.
Must-Have
Bachelor's Degree or equivalent
Minimum 12 years of experience in an Operational role, DevOps, SRE, or Software Engineering
Minimum 8 years of experience doing development in any of Java, NodeJS, .NET Core, Python
Minimum 5 years of experience with development or administration on any cloud platforms (Cloud Foundry, Heroku, AWS, Azure, Google Cloud, IBM Cloud, Bluemix, Kubernetes, and others). (The ideal candidate has significant experience with Platform as a Service cloud such as Cloud Foundry)
Minimum 5 years of experience developing applications with an active user base, and deploying to production and going through any change management process (Ideal candidate is able to engage in a detailed discussion about their change management process as well as its happy/pain points)"
Skills and Knowledge
Minimum 2 years of Experience with log analytical and management solutions such as Splunk / Elasticsearch and Kibana
Minimum 2 years of experience in Monitoring tools such as Datadog, AppDynamics, Dynatrace etc
Creativity, energy, and passion for leveraging technology to transform our industry; the belief that automation is the only way
A good understanding of modern, cloud centric architectures and DevOps principles
Experience with the operational aspects of software systems such as monitoring, centralized logging, and alerting
Providing standardized offerings to facilitate and ensure operational health of stacks throughout their lifecycle including metrics collection, aggregation, and visualization, inventory, capacity, and billing/tag management
You are competitive and passionate. You thrive on challenge and have a proven ability to set ambitious but achievable goals and surpass them
Demonstrate a team player attitude with a growth mindset to be open to learn and adapt the changing landscape of the industry
CompensationStarting base salary: $122,535 - $208,715 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.To be considered for this position you must meet at least these basic qualificationsThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.Benefits and PerksAt City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues. Get an inside look at our Benefits and Perks (https://image.emails.cnb.com/lib/fe5e15707c640c78771c/m/10/cbedd856-c2fc-491b-a625-3ab7a0fd9a65.pdf) .INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENTCity National Bank is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by law.'ABOUT CITY NATIONALWe start with a basic premise: Business is personal. Since day one we've always gone further than the competition to help our clients, colleagues and community flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues to drive phenomenal growth today. City National is a subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies.