Program Assistant - Outreach and Engagement

Essential Duties- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Greet, interact with guests, clients, and visitors as needed and identify the purpose of the visit. Direct each to specific areas of the building and/or notify staff as appropriate.Maintain visitor logbook by requesting all visitors to log in time in and out, answer all phone calls by the third ring, and transfer callers to the appropriate staff.Monitor and report all emergency incidents to supervisors and security staff immediately for resolution.Receive all deliveries such as US mail, FedEx, DHL, PD Rabbit, etc. Notify departments of arriving packages and mail, Maintain order and cleanliness of team area, report equipment malfunctions in a timely manner.Engage clients and provide them with information about agency programs, in addition work to identify households most likely to benefit from assistance.Responsible for program fund tracking, purchasing, credit card receipts tracking and reconciliation including communication with vendors (i.e. cable, gas company, Public Storage) to resolve issues with clients’ payments and submit to the finance department and supervisor.Creates, modifies documents, tracking sheets and inputs data entry via Microsoft Office, Excel, etc.Manages agency vehicle tracking, and maintenance.Coordinates psychiatry calendars, team event calendars.Additional Duties1. Other duties and special projects as assigned.Supervisory ResponsibilitiesThis job has no supervisory responsibilities.