Customer Service Assistant

Job DescriptionWe are seeking a reliable and proactive Customer Service Assistant to join our team in Los Angeles. The ideal candidate will be responsible for handling client inquiries, resolving issues, and ensuring a positive customer experience. This position requires excellent communication skills, a detail-oriented mindset, and the ability to work in a fast-paced environment.ResponsibilitiesRespond promptly to customer inquiries via phone, email, and in personProvide accurate information about products and servicesResolve customer complaints with professionalism and efficiencyMaintain and update customer records in the systemCollaborate with internal departments to address customer needsFollow communication procedures and guidelinesPerform administrative support tasks as needed