Client Services Associate, Surveys

Surveys are widely used to gather quantitative and qualitative data using relevant questions from a sample of respondents. Third Bridge provides online B2B surveys by giving our clients access to high-quality responses from hard-to-find experts via our pre-screened, proprietary network. Our panel of experts covers all geographies, industries and functions. We have a dedicated Surveys team across the US and Europe that works around the clock to help clients with survey design, coding, fielding and results seamlessly and quickly.The Survey Associate position is a key enabler in the development of our Surveys team as well as in the design of tools and processes to create the Surveys end product. The end goal is to provide a top quality Survey product that will drive market share gains across our clients by meeting their needs for quantitative insights.Third Bridge is seeking an ambitious and enthusiastic Survey Associate to join the Surveys Team in Los Angeles. The Surveys Associate will be responsible for the creation and execution of Surveys that help clients qualify and quantify industry trends through benchmarking analyses, product forecasting, and general competitive market analyses.Reporting to the Regional Manager, Surveys, you will interact daily with our clients and our specialist community. As specialists are a shared resource, you will also frequently interact with key stakeholders within the Consulting and Private Equity verticals globally. Finally, as we are working in an agile way, you will be closely involved across business, product, data and development initiatives and work closely with our internal product, tech and data consolidation teams. Responsibilities:The Survey Associate will be responsible for the execution of Surveys that help clients qualify and quantify industry trends through benchmarking analyses, product forecasting, and general competitive market analysesProvide feedback on clients’ Survey design, targeting specialised topics and populationsBuild out panels of experts according to client requirementsNavigate survey requests with complex requirements and client-specific preferencesCoordinate, problem-solve and build strong working relationships with panellists, clients, survey partners, and colleagues