Vacancy caducado!
- Cerner reporting experience/knowledge, the ideal candidate would also be familiar with application support at sys admin level. HealtheIntent, Health Information Exchange (HIE), Risk incident (RL-6) a plus as well
- Minimum 5 years of relevant experience
- Minimum 9 years of relevant business if no Bachelor's degree
- Minimum 3 years in an IS healthcare setting
- Minimum 1 year with Cerner Data Modeling experience
- CCL experience highly desired; familiarity w Discern/PowerInsight a plus
- Good organization skills with ability to prioritize multiple activities in a rapidly changing environment
- Strong customer service focus
- Proficient in Microsoft Office (Outlook, Word, Excel, Power Point)
- Consulting or Project Management experience preferred
- Reports & Analytics: Ability to generate both standard and ad hoc reports. Ability to design and assist in developing non-standard/custom reports as required. Ability to create CCL reports and set up operation jobs/monitor delivery of reports ad hoc or at scheduled intervals with working knowledge of integrating data to enterprise analytics platform.
- Technical Skills and Industry Knowledge: Works independently on complex system activities both project and operational support-related, understands application build, design, and technical infrastructure, maintains knowledge up-to-date, is a technical resource for others, follows technology practices and standards (i.e. ITIL). Knowledgeable of industry best practices, conventions and regulations as well as emerging and evolving technologies. In addition, responsible for familiarity with CCL, while becoming increasingly knowledgeable of Cerner data model, including ability to complete report writing for Discern/PowerInsight. Working knowledge of writing components for custom mPages; XR templates, adhoc CCL customization requests. Familiarity with security and provisioning of DA2 and PowerInsight.
- Solution Design and Development: Analyze events, documentation, requirements and needs to design and develop solutions to solve problems and/or meet organization's needs. Helps formulate scope and objectives. Utilizes critical analytical and problem solving skills to arrive at recommendations and proposes solutions.
- Customer Service: Handles customer questions, complaints, enhancement requests, communicates with customers, handles services problems and tickets politely and efficiently, always available for customers, follows procedures, utilizes problem solving skills, maintains pleasant and professional image. Customers may include both internal department users, vendors, and peers within IS.
- Performance Improvement/Transformation/Innovation: Demonstrates an ongoing understanding of and actively participates in performance improvement activities, identifies and proactively pursues business transformation, uses innovation to enhance/solve current system and business workflow problems. Searches for and identifies alternative and/or innovative solutions to technical problems. Act as a subject matter expert for department functions in relationship to implementing and Cerner reporting and CCL logic.
- Team Work and Project Management: Helps team leader/manager/director to establish project goals, milestones and procedures, Works on projects throughout the organization, monitors and reports on project task progress, and involved in multiple projects. Manages own work efforts for projects and sub-team and project team to ensure project gets completed on time and on budget. May lead small/medium projects, including facilitate team and cross-functional meetings.
- Training: Responsible for training new staff members on applicable systems/applications. Responsible for working with customer and/or vendors with training on new systems being implemented and rolled out for use in the departments.
- Other Duties and On-Call: Ability to fulfil On-Call requirements and other duties as assigned
Vacancy caducado!