Job Details

ID #53541250
Estado California
Ciudad Los angeles
Fuente California
Showed 2025-02-27
Fecha 2025-02-27
Fecha tope 2025-04-28
Categoría Servicio al cliente
Crear un currículum vítae

Remote Customer Service (Billing & Accounts) – $125K/PAY + 401K

California, Los angeles
Aplica ya

" Now Hiring: Remote Customer Service (Billing & Accounts) – Full-Time Work-from-Home Position

Pay: $125,000/yr + 401K, Full Benefits & Paid Training

We are seeking a Remote Customer Service Representative (Billing & Accounts) to assist customers with billing inquiries, account management, and payment troubleshooting. This is a fully remote position offering a competitive salary, comprehensive benefits, and career advancement opportunities. If you have strong problem-solving skills and enjoy assisting customers, this could be the perfect role for you!

To move forward in the hiring process, applicants must attend a virtual session where we will review job duties, salary details, and company policies before proceeding with onboarding.

APPLY & SCHEDULE INTERVIEW

Key Responsibilities:

Assist customers with billing inquiries, payments, and account discrepancies.

Process transactions, refunds, and adjustments efficiently.

Troubleshoot billing issues and provide accurate resolutions.

Maintain up-to-date customer records and payment histories.

Work closely with finance and support teams to resolve complex account concerns.

Follow company policies to ensure compliance and data security.

Required Skills & Qualifications:

High school diploma or equivalent; some college coursework preferred.

Excellent problem-solving and analytical skills.

Strong verbal and written communication abilities.

Proficiency in Microsoft Office, Google Suite, and billing/account management software.

Ability to handle sensitive customer information with discretion.

Prior experience in billing support, customer service, or financial account management is a plus but not required.

What We Offer:

Fully Remote Work: Enjoy the flexibility of working from home.

Competitive Salary: Earn $125K per year with performance-based incentives.

401K Retirement Plan: Employer-matched contributions to help secure your financial future.

Full Benefits Package: Comprehensive medical, dental, and vision coverage.

Paid Training & Career Development: Gain hands-on experience with billing systems.

Paid Time Off & Holidays: Vacation days, sick leave, and company-observed holidays.

Career Growth Opportunities: Potential for leadership and specialized billing roles.

Performance-Based Bonuses: Monthly and quarterly incentives for top-performing employees.

Supportive Work Culture: Join a collaborative and goal-driven remote team.

Exclusive Employee Perks: Discounts on travel, hotels, and vacation packages.

SCHEDULE YOUR INTERVIEW TODAY"

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