We are seeking enthusiastic and organized individuals to join our team as Remote Customer Service Representatives. In this fully remote position, you’ll help customers with a variety of inquiries, including order status and general questions. If you enjoy assisting others, thrive in a supportive environment, and are eager to grow in a customer service role, we want to hear from you!
Key Responsibilities:
Answer incoming customer inquiries regarding order status, product details, and general questions
Log call notes accurately into the system and keep track of customer interactions
Follow established scripts and templates to handle common situations efficiently
Collaborate with your team to ensure smooth follow-up tasks and ensure customers' needs are met
Provide exceptional customer support with patience, kindness, and professionalism
Contribute to creating a positive and welcoming atmosphere for both customers and fellow team members
Qualifications:
Friendly, professional communication style both on the phone and in writing
Ability to manage time and tasks independently while remaining focused on the customer experience
High-speed internet and a quiet home environment to support efficient work
Willingness to learn new tools and grow your customer service skills
Previous customer support or retail experience is helpful but not necessary as training will be provided
Excellent attention to detail and a proactive approach to solving problems
Key Requirements:
Resume
Must be 18 years of age
Must have GED or High School Diploma
Must be legally permitted to work in the United States
Willing to complete background check
Perks & Benefits:
Hourly pay of $22 – $28 based on experience
100% remote role with paid training and onboarding
We will send you the equipment needed for this role.
Flexible work schedule options for full-time and part-time hours
Supportive team environment with helpful coworkers and managers
Opportunities for career growth within a dynamic company
Annual Performance Reviews. We reward your good work with more money.
We provide equal employment opportunities to all qualified individuals. Employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, or any other protected characteristic as established by law. This policy of Equal Employment Opportunity applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment.