We have an immediate full-time opening for a Customer Service Representative in Compton. Position will require that you answer customer service calls and channel them through the proper people (sales, management, or other customer service associates) in the company until they are resolved. Process customer purchase orders, and invoicing. Applicant will also assist the Sales Staff in any kind of activity to increase, maintain and service sales. Candidate will coordinate with 3rd party logistic companies and warehouse personnel to manage all incoming and outgoing materials. Knowledge & experience with SAP Business One and/or Tile & Stone would be very helpful. We need a detail-oriented, dedicated person with good analytical thinking and judgement.
The work hours are from 8am to 5pm. Monday through Friday.
Compensation will depend on experience.
Health, Dental & Vision benefits as well as PTO available.
If you meet these qualifications and are interested, please submit your resume to be reviewed.
Summary
In the role of Customer Service Representative, you will be essential in delivering outstanding support and ensuring customer satisfaction. Reporting to the Customer Service Manager, you will utilize your core skills in communication, data entry, and phone etiquette to assist clients effectively. Your premium abilities in multilingual communication and collaboration with sales teams will enhance customer interactions. Additionally, your relevant skills in Microsoft Office and analysis will aid in resolving inquiries and improving service processes. Join us to make a significant impact in a customer-focused environment.
Expected hours: 40 – 45 per week
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Shift:
8 hour shift
Day shift
No nights
Work Location: In person